One year in, how is ‘microtransit’ faring in Falmouth?

PORTLAND PRESS HERALD • November 17, 2025

Greater Portland Metro launched Metro Connect in Falmouth at the start of December 2024, piloting its first microtransit program. To use the on-demand shuttle service, riders can summon the Metro Connect vehicle to their location through the Greater Portland Metro website, an app, or by calling Greater Portland Metro. Riders can then select where they are dropped off within the service area, which has expanded to reach most of Falmouth since the service’s launch. The overall ridership of Metro Connect in Falmouth has been moderate. Circling Falmouth seven days a week, the van picks up an average one rider per hour. Mike Tremblay, director of transit development at Greater Portland Metro, said the transportation company is shooting for the vans to hit two rides per hour by the end of this year.